We at Black Car hope you and your family had a safe and happy holiday season. We’ve been quizzing our clients lately with the question “why did you choose Black Car?”. As much as we would like the answer to be “charming, charismatic drivers” or “the classiest ride in town” nearly every response centers around one word: RELIABILITY. “We know you are going to be on time”, “you guys are like the gold standard of local car service”, etc., etc.
This being the case, it’s not surprising that 95% of our business involves a reservation of some sort – in particular airline flights and dinner reservations.
We’ve made the decision to build on this reputation by implementing a new “On Time Guarantee” for 2013. Simply stated – if our driver is late for a scheduled pick-up, your next ride is free. We wanted our clients to be the first to know about this. You will soon see phrases like “On Time Guarantee” and “Guaranteed on Time” as part of our marketing efforts.
As always, thanks for choosing Black Car. If you have any comments or suggestions do not hesitate to let us know. We look forward to seeing you again soon!
The Black Car Team